The New Ontario Business Registry Launches October 19 2021


The new Ontario Business Registry launches next Tuesday, October 19 2021 and will offer over 90 online services to businesses and not-for-profit corporations, available 24 hours a day, 365 days a year.



The new Ontario Business Registry launches next Tuesday, October 19, 2021 and will offer over 90 online services to businesses and not-for-profit corporations, available 24 hours a day, 365 days a year.

To ensure business continuity, authorized service providers – ESC Corporate Services Ltd. or ecore by Dye & Durham Corporation – can also be engaged by businesses or their intermediaries for registry services and products.

Accessing the Registry

If you already have a business entity (like a corporation or a sole proprietorship) that is registered, incorporated, or licensed to carry on business in Ontario, you will need a Company Key to access your entity’s profile in the new Ontario Business Registry.

A Company Key is like the Personal Identification Number (PIN) you use at the bank or to access other online accounts or services.

As of Tuesday, October 19, you can submit a request for your company key at – just look for the Company Key request form!

Service Counters

As part of the transition to our new online registry, six service counters across the province have now stopped endorsing articles submitted under the Business Corporations Act.

In addition to this change, effective Monday, October 18, the ServiceOntario counter at 375 University Avenue in Toronto will be closed.

Urgent requests

Qualified intermediaries who need documents processed urgently may be able to schedule an appointment at 375 University Avenue in Toronto, by contacting the Central Production and Verification Services Branch’s Operations Specialist.

Phone: 647-824-5945 Email:

Requests will be assessed on a case-by-case basis. An urgent processing request may include any of the following:

  • Major commercial transaction with deadline
    • initial public offering with shareholder meeting
    • filing required before customer can complete real estate, land purchase, or other commercial transaction
  • Relates to an overseas transaction
  • Multiple transactions that must be completed in sequence
  • Transactions where there is an obligation to meet a court date

When a request is deemed urgent, the Operations Specialist will arrange a time for the qualified intermediary to bring in the application with payment. Appointments can be booked, Monday to Friday, 9:00 a.m. to 3:30 p.m., excluding statutory holidays

For information or assistance with non-urgent requests, please call ServiceOntario at:

Annual Returns

On October 19, you will be able file your annual return directly in the new Ontario Business Registry.

On May 15, 2021, the Canada Revenue Agency stopped accepting corporations’ annual returns on behalf of the Ministry of Government and Consumer Services (MGCS).

From May 15, 2021 through October 18, 2021, corporations whose annual returns were due during that period were exempt, meaning those corporations did not have to file an annual return for 2021.

Now that the Ontario Business Registry is launching, corporations who have an annual return due on or after October 19, 2021 must file their annual returns, which they can now do directly, in the registry.

We’re looking forward to launch day and hope you are too!

Thank you! The Ontario Business Registry Project Team


Our mailing address is: 2nd Flr, 393 University Ave, Toronto, ON M5G 2M2


We remain committed to supporting our clients with timely communication of business support information as they become known. We are available to answer your questions and provide assistance specific to your workplace. Please contact us at 905-641-1551



Lancaster, Brooks & Welch Logo Contact

St. Catharines Office
PO Box 790,
Ste 800 – 80 King St.

Welland Office 
PO Box 67,
Ste 202 – 3 Cross St.